HDFC EVA CHATBOT: A CASE STUDY ON ITS POTENTIAL TO REPLACE HUMAN CUSTOMER SUPPORT. International Journal of Management, Economics and Commerce, [S. l.], v. 3, n. 1, p. 101–111, 2026. DOI: 10.62737/z96kj587. Disponível em: https://ijmec.org.in/index.php/ijmec/article/view/148. Acesso em: 11 jan. 2026.